HP Print and Scan Doctor

HP Print and Scan Doctor is a free software utility from HP to help you out with your HP printer issues. The tool is designed and developed by HP team. HP Print and Scan Doctor provides troubleshooting and problem solving features to resolve most common printing, scanning  and even connectivity issues with HP printers.

If you are using HP printer, it is recommended to have this tool on your machine so you can do troubleshooting quickly.

The utility is available for all popular versions of Windows, from Windows XP to latest Windows 10. Unfortunately it is not available for Mac OS users.

Download HP Print and Scan Doctor for Windows 10, 8.1, 8 and 7

HP Print and Scan Doctor 5.0 is released and it supports Windows 10, Windows 8.1, Windows 8 and Windows 7.  When you click download link given below, HP Print and Scan Doctor will be downloaded to your PC/Laptop using your current Internet browser.

Version: 5.0
File name: HPPSdr.exe
Size: 10 MB
Download: HP Print and Scan Doctor

Download HP Print and Scan Doctor for Windows Vista & XP

HP Print and Scan Doctor 4.9 was released on Dec 14, 2015 and updated on Dec 17, 2015. Version 4.9 of the HP Print and Scan Doctor adds support for Windows 10, and enhanced troubleshooting help for selected issues.

Updated: Dec 17, 2015
Released: Dec 14, 2015
Version: 4.9
File name: HPPSdr.exe
Size: 7.1 MB
Download: HP Print and Scan Doctor

How to run HP Print and Scan Doctor?

  1. Make sure your printer is turned on and connected to your machine.
  2. Download HP Print and Scan Doctor from above link and install it on your machine.
  3. After installation it HP Print and Scan doctor will open automatically. Click start on welcome screen.
  4. Select your printer, then click next button.
  5. Depending on your issue, click either Fix Printing or Fix Scanning.

22 thoughts on “HP Print and Scan Doctor

  1. I’ve upgraded to windows 10 and can’t work out how to scan multiple page documents. The + (for next page) which was bottom left on windows 8 is no longer here. How do I do this now?

  2. I am trying to connect my computer with the OfficeJet Pro 6978 printer. Error keeps appearing and the printer will not print.

    Please advise

  3. HP is by far the worst printer ever. I simply cannot connect to the computer no matter what I run. I am done with HP and the lousy troubleshooting and service. On to another printer.

    1. I think so. I have no colour “cyan” when I print. I tested all possibilities and supports, without success.
      It is very sad.

  4. I am trying to print multiple pages on both sides manually for a trifold using legal paper. My Office Pro 8610 pulls many pages through at once making several unusable.
    How can i fix this issue?

  5. The USB port on my HP 8600 Print, FAX, SCAN, COPY, WEB was inadvertently disconnected. The Unit has been offline since that time. I have even tried using a different USB cable with no success. HELP!!!

  6. when running the HP print and Scan Doctor program – it seems to stall when checking the drivers – it seems to be working but never makes any progress – any suggestions ? all my drivers are up to date

  7. I have managed to connect my printer to the computer. The problem now which cannot be fixed is uploading my scan to my email. The moment I finish scanning, when I click save, the message coming out is your scan cannot be uploaded to your email. Please help.

    1. Download the latest driver from HP website and try to install it. If problem still persists Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue.

  8. HP Print and Scan Doctor V4.9
    I download it just fine, it gets about half way through the green bar (showing Progress) but it never finishes. I am still using Windows XP Service Pack three. I get an error report let me quote: “Http://192.168.1.1” this parameter incorrect?
    My IP address is 192.168.1.100 there are two extra digits past the 1 at the end. There are several other places where the address is called out as being 192.168.1.1 without the two extra 00 at the end. I do not know where HP is collecting the wrong information parameter from? I have no problem connecting to the internet and searching youtube. I can access my internet e mail account just fine? so where is the problem???
    Where is HP print and scan doctor 4.9 going to collect this incorrect variable from?

    When I tried to use the tip-sheet to update version 4.9 my response from HP was there is no updates??

    I would very much like to use this program. I run a HP F2110 All in One Printer-scanner-copier .

    I have a problem using this printer with my Win. XP Pro . When I first installed the printer using the installation CD, I was able to query the printer about the ink-level status, and I would get the page with the graphic showing how much ink was remaining (estimated ink levels). I was able to get this information from the page showing printer options. Now this option has gone away, so is my ability to generate a test page and clean the printer cartridge, level I, Level two, the Intermediate clean, and the third the do it all over, try cleaning again . I cannot find any way to resurrect these options, I want them back!

    Why does the printing software look like it’s a Microsoft product? Why doesn’t/isn’t there a way to open the HP printer application? the icon does not have a place to click on “HP printer information” or contact HP, or How to diagnose a printer problem? It’s like all that information is hidden behind someplace I can’t seem to find? Please contact me about the scanner printer doctor version 4.9 not working. and where is the HP printer software hiding?

  9. My printer keeps messaging that I have an “Ink Cartridge(s) Problem ” I changed the cartridges and the same message comes up. One time going through the same process, it printed a test page. Please help. I need to do work using this printer right now!!

  10. I have changed computer. My new computer came with Windows 10 installed. I am connected wireless from the computer to my HP5600 series printer/scanner. I want to scan to “My documents” file, rename, and drag to proper file. I don’t know how to do this! I’m an old guy and need help. Thank you!

  11. I’m trying to download the HP scan doctor. It says it’s downloaded, but I can’t find it in my download or desktop files, where does it go? I tried to download it again & it says that it has downloaded & running, but I’m not seeing where this is happening. I’m getting extremely frustrated. Having difficulty printing anything. My printer seems to print only when it wants to. Didn’t have these problems until the upgrade. have registered for Hp eprint as that seems to be the only way things will print when it feels like it. Have enough ink to print what I want. I have a HP Office Jet 4630. Please help!!!! I’m about ready to throw it out the window!!!

  12. Have tried everything to make my OfficeJet Pro 8610 print with Windows 8, to no avail? Even plugged in a cord to the printer to make it wired, still will not work! Help?

  13. The two links direct to the exact same ‘upgraded’ version of the Print and Scan Doctor and the option to download the ‘previous version’ from within the installer just doesn’t work.

    Could you please update your links instead of directing us to the crap HP is trying to push.

    Thank You.

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